Visitor
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3 Messages
My email in MS Outlook doesn't get sent until 7 PM
I'm having the same problem as the post My email in Outlook doesn't get sent until 7 PM, no matter what time of day I send it. | Xfinity Community Forum
The problem is with MS Outlook version 2019 Pro, I can receive emails but not send emails during the day. I have no problems sending emails from the Xfinity Webmail online. What's the resolution?


XfinityAbel
Official Employee
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295 Messages
23 hours ago
@user_xox7i4 thanks for taking the time to post on our Xfinity Community Forums—we appreciate it! Have you had a chance to reach out to Microsoft support regarding this issue? They may be able to provide additional insight or troubleshooting steps specific to the platform you’re using.
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BruceW
Gold Problem Solver
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27.4K Messages
6 hours ago
By any chance are your getting an "Excessive failed authentication" error message? The delay you are describing may be due to one or more of your devices repeatedly trying to log in to the mail system, but supplying an incorrect ID or password. Eventually the system will lock you out for a period of time. The lockout is automatically cleared at the same time each day. Double-check your settings at https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email.
If that's what's happening, the Comcast Security Assurance group (see https://spa.xfinity.com/contact-us) may or may not be willing and able to help you. If not, you'll have to locate the troublemaker yourself. https://forums.xfinity.com/conversations/email/possible-solution-for-unable-to-connect-to-email-from-apple-maybe-other-devices-after-changing-comcast-password/65a1a8fbf961c6163a367c6f describes one approach.
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