een65's profile

Visitor

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1 Message

Sunday, November 9th, 2025 4:55 PM

my comcast.net emails

how do i access my comcast.net emails

directions please

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Official Employee

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1.7K Messages

2 months ago

Good Morning, @een65! Thank you so much taking the time to reach out to us here on the Xfinity Forums! If you have accessed your comcast.net email in the past 30 days, you can access it here https://connect.xfinity.com/. Once on that link, you would follow the prompts to login and be able to access your emails. Please let us know if you have any other questions/concerns, we are happy to help! 

Visitor

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1 Message

Can't seem to get connected to my email 

Expert

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33.2K Messages

@MAG2021

Can't seem to get connected to my email 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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1.9K Messages

Hi there, @MAG2021! Did @Again's suggestion work for you?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

21 days ago

I get charged for a cancelled account

Official Employee

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799 Messages

Hi there @michgoes you have definitely come to the right place for assistance. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

5 hours ago

I am in Barbados and the server is not processing emails for my account    Can you resolve?

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