U

Visitor

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1 Message

Tuesday, April 22nd, 2025 12:05 PM

My Comcast.net email

Can’t access email. Please help

Official Employee

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2K Messages

26 days ago

 

user_33imcu Hello, and thank you for reaching out via our Xfinity Community Forums. I understand you're having trouble logging in, and I want to help. Are you trying to log in through an email client or directly at Xfinity.com? Knowing this will help me guide you past this issue. 

 

Visitor

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1 Message

26 days ago

Trying to log into my email, it won't accept any of my IDs in Chrome browser. iPhone seems okay.

Official Employee

 • 

2.2K Messages

user_qgnu75 Hey there! Thanks for using our Forums to contact us and we are sorry to hear you were also impacted. Are you now able to access your email via chrome? 
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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