GAT1's profile

Regular Visitor

 • 

18 Messages

Monday, May 12th, 2025 7:55 PM

Missing emails [Edit]

Missing email from GoComics.    I subscribe to GoComics to receive a daily email with comic strips attached.    They have made some changes and as a result I no longer receive my email.   This is what they have told me:

[Edited: "Personal Information"]

Your request ([Edited: "Personal Information"]) has been updated.



Customer Support Team, May 12, 2025, 10:04 AM CDT:

Hi Gene -
 
We have made updates again on our end, but it seems for some reason Comcast.net keeps associating our emails as spam. You can reach out to Comcast if you'd like, but I'm worried this issue will persist. Would you like to update your email to another email? This may work better for consistent delivery of your daily cartoons.

Best,

GoComics Support

As they are suggesting I reach out to Comcast, that is what I'm doing.   If anyone else out there receives comics via GoComics, do you also have a problem receiving the emails?


Expert

 • 

31.5K Messages

1 day ago

@GAT1 

Missing email from GoComics.    I subscribe to GoComics to receive a daily email with comic strips attached.    They have made some changes and as a result I no longer receive my email.   This is what they have told me:

[Edited: "Personal Information"]

Your request ([Edited: "Personal Information"]) has been updated.



Customer Support Team, May 12, 2025, 10:04 AM CDT:

Hi Gene -
 
We have made updates again on our end, but it seems for some reason Comcast.net keeps associating our emails as spam. You can reach out to Comcast if you'd like, but I'm worried this issue will persist. Would you like to update your email to another email? This may work better for consistent delivery of your daily cartoons.

Best,

GoComics Support

As they are suggesting I reach out to Comcast, that is what I'm doing.   If anyone else out there receives comics via GoComics, do you also have a problem receiving the emails?


You'd probably be better off opening a Gmail or Yahoo mail account.  Comcast is notorious for dropping emails like your GoComics subscription.  Lots of businesses have the same problem of emails not making it to their Comcast recipients.

Regular Visitor

 • 

18 Messages

@Again​  Thanks.   If this is a known  problem with Comcast blocking the emails, I see it as a Comcast defect and I shouldn't need to find a different email service.  Comcast is very expensive and should work  With other companies.

Expert

 • 

31.5K Messages

@GAT1​ 

Just an FYI, Email isn't a line item on your bill, so it can be discontinued at any time.  As of right now, only the Primary person can have an email address.  Last June, Comcast stopped issuing email addresses to secondary users.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Regular Visitor

 • 

18 Messages

15 hours ago

Actually, the GoComics email just showed up.  We'll see how long it lasts.

forum icon

New to the Community?

Start Here