Let's try this: Sign into Xfinity Email using your Xfinity ID and password. Right-click on the Trash folder or click on the More Actions icon (three lines) next to the trash folder. Select Recover Deleted Items. Select the messages you want to restore and then click Move Selected Items. Select the appropriate destination folder and click OK or Move. You will have 30 days to recover deleted emails before they become permanently unavailable. You can select multiple messages by clicking the first email in your list, holding Shift and then clicking the last email in your list.
XfinityPeterH
Official Employee
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857 Messages
14 days ago
@user_m01v89
Let's try this:
Sign into Xfinity Email using your Xfinity ID and password.
Right-click on the Trash folder or click on the More Actions icon (three lines) next to the trash folder.
Select Recover Deleted Items.
Select the messages you want to restore and then click Move Selected Items.
Select the appropriate destination folder and click OK or Move.
You will have 30 days to recover deleted emails before they become permanently unavailable.
You can select multiple messages by clicking the first email in your list, holding Shift and then clicking the last email in your list.
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EG
Expert
•
101.6K Messages
14 days ago
The concern is not "Xfinity Compliments" related............................ Topic moved here to the proper help section for assistance.
(edited)
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Again
Expert
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29.9K Messages
14 days ago
@user_m01v89
When you are logged in do you see an arrow next to your Inbox. If so, is it pointing to the right? If so, click on it.
Also, down at the bottom of the left hand side you might see "Show folders". Click on that.
I hope that helps!
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