New Poster
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2 Messages
Missing a week of emails after Yahoo transfer
I recently completed the Xfinity to Yahoo email transfer, but the entire last week of emails is missing from my inbox (everything from 2 - 8 July). Yahoo said there is nothing they can do to help me if the emails didn't transfer and I'm unable to get ahold of a human via the Comcast help chat because it keeps telling me I have to talk to yahoo. How do I recover these 100s of emails that were in my inbox 30 minutes ago and have now disappeared?
XfinityFrank
Official Employee
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2.4K Messages
9 hours ago
Hi there, @kukala. Thanks for reaching out to us here on the Community Forum. Sorry to hear about the missing messages. There could be a delay in the emails transitioning. It could take some time for them to appear. You also want to make sure to check every folder on the Yahoo portal once transitioned to see if they may have been added to another folder.
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EG
Expert
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119.1K Messages
8 hours ago
Concern moved here to the E-mail help section.
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