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Visitor

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1 Message

Thursday, June 23rd, 2022 8:24 PM

Closed

Microsoft office

I work for Xfinity Mobile and I need access to microsoft office for my sharepoint and excel spreadsheet.

When I try to access office.com via my VPN, I get a DNS timeout. All other websites work fine. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Visitor

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2 Messages

3 years ago

Same here.  No access to office.com or microsoftonline.com when connected by Xfinity.  Same for 3 different persons on 3 different devices.

To make things weirder outlook.office.com works just fine.

Visitor

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2 Messages

3 years ago

Other threads about this problem suggest using a vpn until Xfinity and/or Microsoft resolve the issue.  I tested a plug-in for Firefox called Browsec and it was quick and simple and works.  And free for the most basic features.

Official Employee

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2.7K Messages

3 years ago

Hi there! Please contact your leader to have this issue resolved. We are unable to assist you with employee related issues on this forum. 

Regular Visitor

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5 Messages

3 years ago

After installing Norton for Google Chrome, my Microsoft Office became unresponsive.  Coincidence?  Maybe.  Any ideas? (I'm using Windows 7 and Microsoft Office 2010.)

Regular Visitor

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5 Messages

@l.maack​ Never mind.  I removed the Norton extension, and Office seems to be working fine.  Another coincidence?  Maybe.

Expert

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29.7K Messages

3 years ago

Since the poster's issue is resolved, I'm closing this 6 month old thread.

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