Logout of all sessions

Please log me out of all email sessions. Someone is logged in other than me and I cannot boot them simply by changing the password.

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user_6e900d

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3 Messages

2 years ago

Is there anyone from Comcast who monitors this forum?

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Hi there @user_6e900d! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and happy to help in any way that we can. I see some time has passed since this post was created, were you able to get this resolved? If not, please feel free to shoot us a private message with your full name and account info so that we can get to work on this foryou right away.

To send a "direct message" / "private message" message to Xfinity Support:

• Click "Sign In" if necessary

• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

• - An "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

0

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user_6e900d

Logout of all sessions

user_6e900d

XfinityArmand

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