User_8bs01h's profile

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18 Messages

Sunday, February 15th, 2026 9:49 PM

login failure

This just happened. All attempts to access my email or log in to any xfinity site using the Firefox browser (v. 147.0.3 (64-bit)) have failed. I get an "enter user name" box and then the message:

Access Denied

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.87ed2117.1771191441.7c781e37

https://errors.edgesuite.net/18.87ed2117.1771191441.7c781e37

I'm using Chrome to post this (since I also couldn't log into the forums with Firefox).

I don't close Firefox when shutting down my computer for the night, and ordinarily a window with my email is available when I boot back up. Today, when I turned to that window I instead got the login box followed by the error message.

I'm unaware of any updates to Firefox that happened overnight, but when I logged into my email with Chrome, I got for the first time the message about migrating to Yahoo. That's the only change of which I am aware.

What happened?

Thank you for any explanation--especially one that provides a solution!

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33.5K Messages

13 hours ago

@User_8bs01h 

This just happened. All attempts to access my email or log in to any xfinity site using the Firefox browser (v. 147.0.3 (64-bit)) have failed. I get an "enter user name" box and then the message:

Access Denied

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.87ed2117.1771191441.7c781e37

https://errors.edgesuite.net/18.87ed2117.1771191441.7c781e37

I'm using Chrome to post this (since I also couldn't log into the forums with Firefox).

I don't close Firefox when shutting down my computer for the night, and ordinarily a window with my email is available when I boot back up. Today, when I turned to that window I instead got the login box followed by the error message.

I'm unaware of any updates to Firefox that happened overnight, but when I logged into my email with Chrome, I got for the first time the message about migrating to Yahoo. That's the only change of which I am aware.

What happened?

Thank you for any explanation--especially one that provides a solution!

Have you cleared your cache and cookies?  Signed out [if applicable].  Closed your browser and started a new session?  Then try this link to get your email: https://connect.xfinity.com/appsuite  

Have you migrated to Yahoo! Mail?

Regular Visitor

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18 Messages

@Again​ Thanks for your reply.

I had cleared cookies, etc. However, I was just able to log in with Firefox, so whatever was wrong seems to have righted itself.

I do wonder if the Yahoo message displayed in Chrome points to the problem. I've set Firefox to block third-party redirects. I didn't really study the Yahoo message (since I needed to get to my email fast), but if any part of it had redirection code, that might have caused the hiccup. I won't be migrating to Yahoo--that would mean registering with yet another website/service, which I don't want to do!

Thank you again!

Regular Visitor

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18 Messages

18 hours ago

P.S. I haven't changed any browser settings in the past 24+ hours. On my end, everything is as it was the last time I read my email in Firefox.

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