1 Message

Monday, February 3rd, 2025

Log Into Comcast.net Email

I have two email comcast.net email accounts and I would go to comcast.net to login. Since Saturday, 2/1/25 I am unable to get logged in. The page goes to Xfinity.com and I click sign in and it just keeps going in a circle. Can't get into email accounts.  I tested sending to the email addresses and it goes through.

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Visitor

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1 Message

4 days ago

why can't i get my comcast email?

Expert

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32.3K Messages

@user_rgf37k​ 

why can't i get my comcast email?

What happens when you try?  Remember, we're not sitting in front of your computer or holding your phone in our hand, so we have no way of trying to figure out what is going on unless you give us as much information as possible, but leaving out any personally identifying information.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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2 Messages

2 days ago

My email is [Edited: "Personal Information"]  I have not been able to access for about a month from this computer 

(edited)

Visitor

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2 Messages

2 days ago

It buffers over and over

Official Employee

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4.3K Messages

Hi 4p8aa! Thanks for reaching out on our Xfinity Forum, letting us know you're also experiencing issues with accessing your email. For troubleshooting purposes, how are you trying to access your email? On the web portal [connect.xfinity.com] or by a third-party app?

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

How do I get into "comcast.net emails".    

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