Good morning @user_xjkjqu, and thanks for reaching out to us on the Xfinity Forums, I hope you are having a good day. Mirroring what @Again mentioned, have you tried logging into the Xfinity website to see if the emails are showing up in the web portal?
Again
Expert
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33K Messages
2 months ago
@user_xjkjqu
Have you checked on the website to see if they show up there?
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XfinityJeff
Official Employee
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423 Messages
2 months ago
Good morning @user_xjkjqu, and thanks for reaching out to us on the Xfinity Forums, I hope you are having a good day. Mirroring what @Again mentioned, have you tried logging into the Xfinity website to see if the emails are showing up in the web portal?
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