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3 Messages

Saturday, April 18th, 2026 2:32 PM

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IMAP Password on 3rd Party Apps

IMAP PASSWORD NOT SYNCING is a repeated issue for Xfinity. The current one is dragging on for 2 straight days. I am unable to receive Comcast’s emails on neither Apple Mail or Outlook. Turning the iPhone off and on no longer fixes the issue.

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Official Employee

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2.2K Messages

6 hours ago

Hi there, @user_ih5qqm. Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having email trouble. If this is an ongoing issue, I would recommend checking that you check to see that you have the latest settings. You can find information here : https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email. Give that a look and let us know if that helps solve the issue. 

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