user_a4g7lc Hi there! Thanks for using our Forums and for taking the time out of your day to reach us. I am sorry to hear about the IMAP issues you are having on your Apple device. Please ensure that your account settings are correct, particularly the incoming settings, and that you have a stable internet connection. If you previously set up your account using POP, you may need to switch to IMAP following the proper steps to avoid losing emails. Let us know if this helps.
XfinityJorge
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