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user_x5wxno
1st Topic

Visitor

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2 Messages

Friday, June 27th, 2025 12:15 AM

I'm not getting ANY new emails but I can send emails just fine. How can I fix this?

I have reset my modem. I have deleted numerous emails to get my storage down and still nothing. Help

Question

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Updated 

15 hours ago

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XfinityAbby

Official Employee

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299 Messages

6 days ago

Hello @user_x5wxno. Thank you for reaching out on our Community Forum. Are you accessing your email through a third party app like the mail app or outlook? 

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user_x5wxno

Visitor

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2 Messages

No I wasn't accessing via a third party app or outlook. I was trying to access it via the Internet and it didn't work. I ended up going to an Xfinity store and then they referred me to Xfinity security to get it taken care of. I'm up and working now. Thank you! 

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15 hours ago

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