U

Visitor

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9 Messages

Friday, January 6th, 2023 9:06 PM

Closed

I want an address removed from blocked list

I want the address of my utility co removed from blocked senders... I never receive their bills, they are not in the spam folder, I added the address to my webmail address book. I use the webmail client only.

Official Employee

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902 Messages

2 years ago

Could you share the domain of the utility company?  We'll take a look

Official Employee

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842 Messages

2 years ago

Thank you for reaching out to our Xfinity Forums, @user_35013c. Just to make sure I am understanding, although you do have the utility company email address saved in the Xfinity.com webmail, you do not have the email address itself blocked, correct? 

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