I cannot get to my email inbox.

I continue to get redirected to email FAQ's. I need to get into my inbox. Does this mean it is inactive?

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EG

Expert

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114.7K Messages

3 months ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.

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XfinityArmand

Official Employee

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2.4K Messages

3 months ago

Thank you so much for taking the time to reach out to Xfinity Support @user_31gyse! We are so glad to hear from you and want to assist in any way that we can with your email concerns. No worries! You have reached out to the best team to help get things back on track. Can you tell me if you're showing any error messages when you attempt to log in?

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flemingen1

Visitor

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1 Message

1 month ago

I cannot receive my emails or send any emails

2

0

Again

Expert

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33K Messages

@flemingen1

I cannot receive my emails or send any emails

Can you be a bit more specific, please? Are you using webmail or an email app? Any error messages, and if so what are they?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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1 month ago

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XfinityQue

Official Employee

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264 Messages

flemingen1, hi there! Thanks for reaching out. I understand. Again, thanks for bringing clarity to the concern. Great question :)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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Email

user_31gyse

I cannot get to my email inbox.

EG

XfinityArmand

flemingen1

Again

XfinityQue

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