Visitor

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2 Messages

Saturday, August 1st, 2026 11:30 AM

How to remove

I noticed there is an old email address I have no to anymore and also user  name I don't know so how do I remove it 

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Official Employee

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3K Messages

2 hours ago

 

user_01c001 There is no official way of deleting or removal of an old email other than just not using it. After a period of time it will become deactivated. Old Xfinity Email (comcast.net) accounts become deactivated if they are not accessed at least once every 24 months. If an account remains inactive for this period, it will be designated as inactive and will be closed after a 90-day notification window.

 

Expert

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29.9K Messages

1 hour ago

@user_01c001 

Can you clarify-----where are you seeing this username/address?  Is it in a drop-down when composing an email?  Or in your address book?  Someplace else?

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