Visitor
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1 Message
How to have my iPhone Mail App show my Xfinity emails and folders
I had deleted the iPhone Comcast Mail App since the pdfs were not downloading from the server on my emails. Now None of the Xfinity inbox/folders I have will show on my iPhone. And the Comcast Mail app now looks like gmail. How do I get back to my Xfinity emails.
Lkpolo
Problem Solver
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554 Messages
1 month ago
you’ll have to add your Comcast email as a new account. If you have updated to iOS 26 it’s a little tricky the imap choice no longer shows up under settings, apps, mail, add new account. I found out from an advanced tech that if you add a bogus password when setting up you will get an error message, click okay and the choice from imap and pop 3 will be there. Choose imap. Enter your name and your full email address and correct password. For the incoming port settings enter 993 and for outgoing smtp.comcast.net enter 587.
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XfinityAirelle
Official Employee
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3.4K Messages
29 days ago
Hi there! We'd be happy to help.
Just to clarify, there isn't currently a dedicated Comcast/Xfinity Mail app. Xfinity email is now managed through Yahoo's platform, so the sign-in experience and appearance may look different than what you were used to seeing previously.
A few questions:
If your folders and emails appear correctly when signing into Xfinity/Yahoo Webmail, but not on the iPhone, it may simply be a matter of re-adding the account or adjusting the mail sync settings on the device.
Let us know what you're seeing, and we'll be happy to help get those folders showing up again. 😊
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Lkpolo
Problem Solver
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554 Messages
29 days ago
Also a big question I would have is how does that affect actual email addresses? My Comcast.net email address is my user name for several things.
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