Visitor

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1 Message

04/17/2026 4:05 PM

how to get away from yahoo I hate yahoo

I totally despise yahoo email!  I did want to migrate but it was mandatory and I had not choice.  I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free?  Ridiculous,  The emails are hard to read and find. too much spam.

Any suggestions on how to get away from yahoo email?  I have so many people who have my email and afraid to change I would lose do many contacts.  I have had comcast email for over 30 years and never had any problems until they forced this yahoo stuff on us.  I heard once you are using yahoo you can not go back?  There has to be something we can do to have a more user friendly email account without all this adds and junk emails.

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Visitor

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6 Messages

5 days ago

You are losing comcast /Xfinity customers left and right due to the switch to the [Edited: “Profanity”] yahoo mail which is the worst I have ever had in my life ! I have been an Xfinity customer for over 20 years but might be changing very soon!

(edited)

New Poster

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20 Messages

5 days ago

I set up a new Outlook email account. It’s not perfect, but it’s better than Yahoo. Now I’m slowly transitioning all my accounts (medical, financial, shopping, etc.) to use the new email address. It’s a very tedious and time-consuming process, but I want to be free of Yahoo - it’s terrible. For some accounts (business, financial, medical, etc.), I’ve had to contact phone support to complete the process, jumping through hoops for my own security. It’s a necessary evil, but that’s how bad I want to get rid of Yahoo. I think this was a terrible thing Comcast/Xfinity did to their customers. Some of us have used the Comcast email system for 30+ years, and it encompasses almost all aspects of our life. Then they just dump us on the very worst email system out there. If I wasn’t happy with my other Comcast/Xfinity services (cable, internet, and cell phone), I would drop them in a heartbeat for doing this. For the amount of money we pay every month, we should have received better from them.

Visitor

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6 Messages

You are so right Comcast really made a horrible move when they went with Yahoo!!

Official Employee

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3.4K Messages

Thank you for reaching out to our team with your feedback and advise on setting up those other accounts. If you ever need us to look at any account or service issue we are very happy to assist you here in any way. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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6 Messages

No my question was not really answered because Xfinity is loosing customers and I am one of them! 

Official Employee

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3.5K Messages

 

deb1074 Thank you for your feedback. We are sorry that you are having a difficult time getting used to Yahoo Mail. Can you please clarify what your question is? We see the feedback you provided, but we don't see a question attached to that. We'll be happy to help in any way we can.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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1 Message

1 day ago

I absolutely hate Yahoo emails! I’ve spent over a week trying to navigate how to even read and delete them and I have no idea how to get rid of the ads! I want my old Comcast email back, which I have had for decades! What can I do to get back to my Comcast email?  I have called Yahoo and got nowhere. I have called Xfinity and gotten nowhere. Xfinity is going to lose my business if this isn’t fixed! 

Expert

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30K Messages

10 hours ago

@jillzo 

Once you have transitioned the account over to Yahoo, there is no going back.  If it's just the Yahoo interface you don't like, you could enable the account in a desktop client like Thunderbird, Mac Mail or Outlook.  That way you keep the Comcast email address, and don't have to deal with the Yahoo interface, or the ads.

Expert

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35.2K Messages

5 hours ago

FWIW, all the major ISPs have transitioned their email to Yahoo! Mail: Comcast, Cox/Spectrum, AT&T, AOL and I'm sure their are more.

Best bet, like @Latoque mentioned, is to use a third party email app where you won't see the ads.

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