How to block emails addressed to user######@comcast.net coming to me

Im getting spam emails addressed to user######@comcast.net. The numbers keep changing so blocking doesn’t work

Responses

BruceW

Gold Problem Solver

•

26.3K Messages

3 months ago

Im getting spam emails addressed to user######@comcast.net. The numbers keep changing so blocking doesn’t work

A filter condition like:

To Matches user*@comcast.net

should handle that.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

1

0

jbow52

Contributor

•

41 Messages

@BruceW

exactly how do we set this filter. I like to use the mail on my iPhone but I also have the Xfinity app but mail is friendlier for me to use.
thanks

Like

Reply

3 months ago

0

BruceW

Gold Problem Solver

•

26.3K Messages

3 months ago

... how do we set this filter ...

This filter is only available if you are receiving these emails at a Comcast.net address. If so, log in to https://connect.xfinity.com/ and then select (gear icon) / Email Settings / Mail / Filter Rules. If you are using a phone or tablet "Filter Rules" may not be visible unless you switch the browser to "Desktop site" mode, see the image posted in https://forums.xfinity.com/conversations/email/filter-rules-option/625d7d37ee0ef23e526259d7?commentId=6266e72e36b3dc41e2a6c117 for an example using Chrome on an Android phone. Unless the device screen is very large, you are likely to find filters difficult to use in "Desktop site" mode.

Note that filters defined in "Connect" only work on messages delivered to the Inbox, and only as the messages are being delivered. Messages Comcast/Xfinity delivers to the Spam folder are not processed by customer defined filters.

If you are receiving these emails at a non-Comcast.net address, I'm afraid these instructions won't help you.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

4

0

jbow52

Contributor

•

41 Messages

Thanks Bruce. I set up a new rule but my inbox is still being filled with emails to user*
Either I don’t understand or I did it wrong. I logged in on my laptop to do it. I’ll take a look to see if I can figure out where I went wrong.

thanks

Like

Reply

3 months ago

0

jbow52

Contributor

•

41 Messages

@BruceW I’m curious. Why do emails addressed to user* come to my inbox in the first place. That’s obviously not my email. It seems like Xfinity should be able to fix this.

thanks

Like

Reply

3 months ago

0

plumld

Contributor

•

260 Messages

@jbow52 The spammers are simply putting your address in a BCC (Blind Carbon Copy) list. This hides it from you, but is used to send the spam to your inbox. The server is the only one that can see the BCC, a standard feature of Email. The principal use of BCC is to enable an email to go to multiple people, but prevents everyone else from seeing your address in the email. I'm getting thousands of phishing spams a month (since September) using the BCC approach, all of them addressed to UserNNNN @ Comcast.net.

(edited)

Like

Reply

3 months ago

0

XfinityFrank

Official Employee

•

1.3K Messages

@jbow52, @plumld hit the nail on the head. Make sure you're reporting any unwanted email with the "Mark as spam and report phishing" on the web app. This definitely helps to mitigate these isus over time.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

3 months ago

0

Email

user_df6e0b

How to block emails addressed to user######@comcast.net coming to me

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

jbow52

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

jbow52

jbow52

plumld

XfinityFrank

New to the Community?