jklevorn's profile

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Wed, May 6, 2020 4:00 PM


How do I set up an additional email account?


Accepted Solution




26.7K Messages

2 y ago


To create a new user ID [email address], log in to https://customer.xfinity.com/#/users, then scroll down and click on "Add a New User"and follow the directions.
When creating a post here, please post your question in the Body of the post and not in the Subject.  One word posts are usually removed because they are in violation of the Forum Guidelines and the Acceptable Use Policy.



2 Messages

3 m ago

I'm trying to establish an email account for my wife. When I go to the  https://customer.xfinity.com/#/users page and hit the add user button, it wants an email address for her. In other words, she has to have an email address to create an email address. This doesn't work for her. How can this be fixed?

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