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Wednesday, August 5th, 2026 7:34 PM

How do I log into an old email account [Edited]

how do I log in to an old email account?  I need to have access in order to disable this email my my apple account

[Title Edited: "Personal Information"]

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Official Employee

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500 Messages

2 days ago

Hello @user_4vi2j4 and thanks for reaching out on our Xfinity Community forums!

We would need a bit more detail as to what 'type' of email account you are referring to in order to better assist you.  Was this an @comcast.net email or email from a different provider.  If it was a comcast.net email, you can follow the instructions here: https://www.xfinity.com/support/articles/changing-or-resetting-your-password to update and recover your password.  

Any additional details you can provide to us (without giving out personalized info) would be helpful in giving us insight on how to better assist you. 

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