Visitor

 • 

1 Message

Saturday, August 9th, 2025

How can I change my password? I forgot mine

How can I change my password if I forgot it

Oldest First
Selected Oldest First

Gold Problem Solver

 • 

26.6K Messages

19 days ago

How can I change my password if I forgot it

If you are asking about your Wifi network name and password (aka "Network Key"):

If you are asking about the password you use in email clients and to log in to the Xfinity app, webmail, and other Comcast/Xfinity web pages:

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Official Employee

 • 

2.3K Messages

17 days ago

Hello there @user_hdipvh!  Thank you so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and want to assist in any way that we can with you service concern.  No worries!  You have reached out to the best team to assist.  Nowadays, we have to remember passwords for almost everything and fully understand how absolutely annoying it can be when we happen to forget one.  Are you looking to reset your WiFi password or your Xfinity password to access our apps or your emails?

forum icon

New to the Community?

Start Here