J

Visitor

 • 

1 Message

Tuesday, December 13th, 2022 4:21 AM

Closed

Historical e-mails will not show

Both my internet email and desktop email app will only show emails from the past 3 weeks. I can't search for historical emails. How do I fix this?

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Official Employee

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1.8K Messages

2 years ago

Hi @JoanRosen206,

 

Thank you for taking the time to reach out to us through our Xfinity Community Support forums. We greatly appreciate it. With the missing e-mails, have you reviewed the other folders such as Trash or if the e-mail filters routed to a customer folder? 

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