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user_dbcqg8
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Visitor

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1 Message

Wednesday, September 2nd, 2026 6:58 PM

help with my email problem

I have Comcast email. 

I wish to accept the Comcast offer to convert to Yahoo email. 

However, my Comcast email account is not receiving email currently, so how can I know when the conversion to Yahoo is to happen? and what to do for it?

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7 hours ago

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XfinityJorge

Official Employee

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3.2K Messages

9 hours ago

 

user_dbcqg8 Hi there! Thanks for contacting us and we are happy to work with you to help with your email concerns. Did you get an invitation with the invite askigng you to migrate? Please review https://www.xfinity.com/support/articles/yahoo-email-migration-safety for any help. 

 

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