Help with e mail address

I did not authorize a new e-mail. I received a letter from XFinity asking if I had added a new address. Please DO NOT ADD A NEW E MAIL ADDRESS TO MY XFINITY ACCOUNT

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XfinityKei

Official Employee

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2K Messages

5 months ago

@user_nrfcsb Thanks for bringing your email concerns to our attention. Did this email mention Yahoo email or just your XFINITY email? As a reminder you can log into your XFINITY email account under your primary username and confirm the all email address linked to your account as well as the ability to edit, add and delete email addresses.

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user_cotv66

Visitor

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1 Message

I Am unable to get my emails

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1 month ago

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XfinityJeniece

Official Employee

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3.6K Messages

Hey there, @user_cotv66, thanks for reaching out through Xfinity Forums regarding your email account. We would be happy to help you with troubleshooting your email. What issues are you having specific with accessing your email? Are you getting an error message?

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