Help with Comcast email

I am in India and I am unable to connect to Comcast using the email app on my iPhone. It keeps telling me Comcast is not available.

Responses

Oldest First

Selected Oldest First

XfinityJanelle

Official Employee

•

2K Messages

14 hours ago

Hey @Pdmiddendorf , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding your Comcast email. I would be more than happy to offer my assistance looking into this further for you. Has the email worked at all since you have been in India?

2

0

P

Pdmiddendorf

Visitor

•

2 Messages

It worked for the first couple days I was here and then I started to have problems so I deleted my Comcast mail account from the Mail app and haven’t been able to add it back since. Very frustrating.

Like

Reply

12 hours ago

0

XfinityJanelle

Official Employee

•

2K Messages

Since the app has been deleted you may not be able to add it back until you are stateside once again.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

12 hours ago

0

EG

Expert

•

116K Messages

5 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

0

Email

Pdmiddendorf

Help with Comcast email

XfinityJanelle

Pdmiddendorf

XfinityJanelle

EG

New to the Community?