Have had to change password five times in 2 months. Why/

Xfinity refuses to recognize password. Have had to chang it five times in two months.

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XfinityAntoine

Official Employee

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1.4K Messages

9 months ago

Thanks for reaching out, Jackie-Pat-Harty. What happens after you change your password and try to put the new one in?

1

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Password works for different amounts of time -- sometimes two days, sometimes three weeks, whatever. Then Xfinity stops accepting it. For years now. Off and on. For years now.... Having to change pw often. You are a monopoloy, this is not supposed to happen.

9 months ago

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Have had to change password five times in 2 months. Why/

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