Visitor
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3 Messages
Google Group Emails going to Junk/Spam Even with Rule Written
I belong to a group that communicates via google groups and for some of us the emails sent to our Comcast accounts are always put in the Junk folder. I've written a rule and it still happens. This has been going on for months, perhaps over a year. Any ideas why?
Latoque
Expert
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29.7K Messages
4 years ago
Mailing lists and subscriptions can be problematic in any email system.
Call Comcast security. They handle any blocking issues and spam----------------------- Comcast Customer Security Assurance------------------- Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329
Your own filter won't help, since incoming emails hit the spam filters before they get to any you have written.
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BruceW
Gold Problem Solver
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26.6K Messages
4 years ago
You may be able to avoid the spam filters if the Group emails always have the same "From:" address. See https://forums.xfinity.com/conversations/email/how-to-prevent-email-from-going-to-the-spam-folder/602dafffc5375f08cd1ec7b9.
(edited)
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