Hi there! The IMAP password is usually the same password you use to sign in to your Xfinity email account.
If you do not remember it, the best next step is to reset your Xfinity password, then update the password in the email app or device that is asking for the IMAP password. Please do not post your password publicly.
Once the password is reset, try signing in at the Xfinity website first to confirm it works. After that, go back to your email app and enter the new password when it asks for the IMAP password.
XfinityAirelle
Official Employee
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3.3K Messages
6 hours ago
Hi there! The IMAP password is usually the same password you use to sign in to your Xfinity email account.
If you do not remember it, the best next step is to reset your Xfinity password, then update the password in the email app or device that is asking for the IMAP password. Please do not post your password publicly.
Once the password is reset, try signing in at the Xfinity website first to confirm it works. After that, go back to your email app and enter the new password when it asks for the IMAP password.
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EG
Expert
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118.9K Messages
2 hours ago
Concern moved here to the E-mail help section.
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