Visitor
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4 Messages
Excessive time delays for receiving emails
This issue has been raised before, and it still has not been resolved. Emails sent from outside the comcast.net domain are frequently delayed. I have included the email header from an example email received today but sent yesterday. As you can see the email was delivered to the Comcast server at Sun, 01 Feb 2026 19:00:35 -0500 but didn't make it to my Inbox until Mon, 02 Feb 2026 21:08:31 +0000. This delay is totally unacceptable as it is clear that the delay is being caused by the message being bounced around multiple Comcast servers.!!
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dkim=pass header.d=b.schaeffersresearch.com
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bimi=fail header.d=b.schaeffersresearch.com header.selector=default
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Date: Sun, 01 Feb 2026 19:00:34 -0500
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Subject: =?utf-8?q?New_Recommendation_=28TJX=29?=
From: "Schaeffer's Weekend Trader Alert" <[Edited: "Personal Information"]>
Reply-To: "Weekend Trader Alert - Reply-To" <[Edited: "Personal Information"]>
To:[Edited: "Personal Information"]
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RickD01
Visitor
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4 Messages
4 hours ago
Here is another example email header showing the internal delay Comcast servers are causing.
(edited)
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XfinityJeniece
Official Employee
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3.7K Messages
2 hours ago
Hey there, @RickD01, thanks for reaching out through Xfinity Forums regarding your email delays. We want to ensure that you are receiving your emails in a timely manner. I understand a lot of email information can be time sensitive. How are you attempting to access your email inbox? Are you using our website or a third-party mail client?
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