Visitor
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4 Messages
ESMTP server temporaily not available
This was asked about 3 years ago but there was no resolution to the problem. In the last couple of day, I have been getting the following error when I try to send email from Thunderbird:
An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-h2p-555030.sys.comcast.net resomta-h2p-555030.sys.comcast.net. Excessive failed authentication, ESMTP server temporarily not available.
I was on the phone with tech support but he could not find the issue. My settings for the outgoing server (SMTP) settings for all of my comcast accounts is:
Server Name: smtp.comcast.net
Port: 587
User Name: <my full email address>
Authentication method: Normal Password
Connection Security: STARTTLS
I have also tried SSL/TLS connection security on port 465.
Does anyone know why this would have started in the last couple of days?
Just before this started I sent an email and didn't know how big the attachment was until I sent it. It was right near the 25 MB limit. Is that e-mail stuck trying to send? That would kind of explain the "excessive failed authentication" part.
I can receive e-mail fine.
When I try to create the account in Outlook, it just says there is an error -- not specific.
BruceW
Gold Problem Solver
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26.3K Messages
3 months ago
Please see https://forums.xfinity.com/conversations/email/possible-solution-for-unable-to-connect-to-email-from-apple-maybe-other-devices-after-changing-comcast-password/65a1a8fbf961c6163a367c6f. Sending large messages is unrelated to this error.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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109.1K Messages
3 months ago
The concern is not "Community Knowledge Base" related............................ Topic moved here to the proper help section.
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