ZenDawgg's profile
ZenDawgg
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1st Reply

Frequent Visitor

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10 Messages

Thu, Aug 15, 2019 8:00 AM

Error 500 - Internal Error This might happen because: We are experiencing abnormal traffic to our ne

I'm getting the following error?

 

Error 500 - Internal Error
This might happen because:
We are experiencing abnormal traffic to our network or
The service or servers on it are not currently available
Please try again later once we have solved the problem.

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Responses

Accepted Solution

Administrator

 • 

4.3K Messages

2 y ago

***UPDATED 2:48 pm ET 08/15/19***

 

All,

 

Thank you all so much for posting your concerns here in the Xfinity Forum. We are aware of this Comcast email issue and have successfully mitigated the issue. All users should no longer be experiencing this issue today, 08/15/19. Please let us know if you have any other comments or questions. 

New Poster

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1 Message

2 y ago

I have been getting this same error message all morning as well. The email team is supposed to be calling me back but haven't heard from them yet.

New Poster

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1 Message

2 y ago

I am getting the same error all morning...whatsup?

New Poster

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1 Message

2 y ago

Same issue. It may stem from an outage yesterday that was nationwide. I cannot find any other articles other than that. 

angeldeb82

Regular Contributor

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252 Messages

2 y ago

Same here.  I'm getting the same error message, and my account got logged out despite me being logged into it!  When will the issue be fixed? Cat Sad

Regular Visitor

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1 Message

2 y ago

When will this be resolved?

 

sdevitt526

Contributor

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50 Messages

2 y ago

same for me also

bob0006

Regular Contributor

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103 Messages

2 y ago

Comcast Jessie may be aware of the problem, but the outsourced phone support folks are not.  I called earlier, went through a battery of questions, cleared the cache, etc. etc. knowing full well the problem was with the Comcast email server, not my computer.  WHY ARE THE TECH SUPPORT FOLKS ALWAYS IN DENIAL?   It's OK to admit there's a problem and commit to fixing it.  Agree??

New Poster

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1 Message

2 y ago

Still down

terri2001

Frequent Visitor

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16 Messages

2 y ago

Still having issues. Sometimes it's Error 500. Other times it's default backend - 404. Other times it's 502 bad gateway nginx. Regardless of the error message the result is the same - I can't access my email. 

New Poster

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1 Message

2 y ago

still getting Error 500 this morning August 16

New Poster

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1 Message

1 y ago

It is 4/5/20 and I am getting this error. Please advise. 

New Poster

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1 Message

1 y ago

Same, have been getting this error for close to 2 weeks now

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