Greetings @user_kd5svr, and thanks for posting to the Xfinity forums, I hope this message finds you well. You mentioned that all the messages in your inbox are showing as unread. After you click on a message in the inbox, does it change to read?
Thank you for the information @user_kd5svr. When you say that you deleted and reinstalled, do you mean the mail app, or did you remove the account from the settings on the iPad and add it back?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
There may be a sync issue between the Mail app on your iPad and the email server. Have you checked if there are any new software updates for your iPad?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJeff
Official Employee
•
561 Messages
1 month ago
Greetings @user_kd5svr, and thanks for posting to the Xfinity forums, I hope this message finds you well. You mentioned that all the messages in your inbox are showing as unread. After you click on a message in the inbox, does it change to read?
6
0