Or, are you using a third party email app like Outlook, Thunderbird, Apple/Mac Mail?
What error messages are you getting for both sending and receiving?
Have you migrated to Yahoo! Mail?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Expert
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34.3K Messages
4 months ago
@user_30pmo3
Have you checked in webmail to see if Auto Forward has been turned on? Also, is your mailbox full or nearly full?
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XfinityDuron
Official Employee
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736 Messages
3 months ago
Hello there, just want to follow up with you to see if have made progress with your email?
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user_bekopb
Visitor
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1 Message
12 hours ago
i cannot send or receive emails
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