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Friday, October 4th, 2024 3:01 PM

Emails Sent to Comcast Addresses Are Throttled

Hi,

Emails from wolfschurch.org are being deferred and/or throttled when sent to Comcast addresses.We have DMARC,SPF and DKIM Records in place.Could you adjust the domain's reputation,please @XfinityAlex or someone else?

Thanks.

Official Employee

 • 

1.5K Messages

1 month ago

Hello @user_i26dqk, thank you for taking the time to reach out on social media.  I understand your concern with the email, and I'd like the opportunity to check into that for you.

 

To access your account, will you please send us a direct message with your full name and complete service address.

To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

Official Employee

 • 

878 Messages

29 days ago

@user_i26dqk See if that works for you.

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