Hello user_0kx9to! Thanks for visiting our Xfinity Forum! We appreciate you being a customer, and my team is here to help. For troubleshooting purposes, how are you trying to access your email? On the web portal [connect.xfinity.com] or by a third-party app?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_0kx9to Hey there! Are you still stugling with your access? We are here to help if you are.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi there user_nnike9! Thanks for reaching out through our community forums! To clarify, are you having issues accessing your emails through the Xfinity website on these devices, or through a third party email client like Outlook or Apple Mail?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I not receiving email or able to send email on my mini Mac computer using Outlook. I am not able to send well. I can get the email title on my phone, but it isn’t currently not downloading the content of the email so I got a little secure thing going around in circles. And it seems like at least once a month maybe more often than I am asked for my password for my Xfinity Comcast account. I’m not sure why that is
user_0kx9to
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3 Messages
5 months ago
how do I fix this problem?
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user_nnike9
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1 Message
4 months ago
I am having the same problem. Suddenly not coming through either on my phone or the computer.
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ConnieLH2
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2 Messages
1 month ago
I’m having same issue. Appears to happen every few months.
im using outlook on my mini mac and apple mail on my phone. The mini mac is only receiving up to Dec 7 and the phone won’t download emails content
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ConnieLH2
Visitor
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2 Messages
1 month ago
I not receiving email or able to send email on my mini Mac computer using Outlook. I am not able to send well. I can get the email title on my phone, but it isn’t currently not downloading the content of the email so I got a little secure thing going around in circles. And it seems like at least once a month maybe more often than I am asked for my password for my Xfinity Comcast account. I’m not sure why that is
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