Visitor

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2 Messages

Thursday, August 21st, 2025

emails not downloading to comcast.net

I have stopped receiving new emails to my comcast.net account

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Visitor

 • 

2 Messages

3 days ago

how do I fix this problem?

Official Employee

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4.3K Messages

Hello user_0kx9to! Thanks for visiting our Xfinity Forum! We appreciate you being a customer, and my team is here to help. For troubleshooting purposes, how are you trying to access your email?  On the web portal [connect.xfinity.com] or by a third-party app?

 

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