Hello user_0kx9to! Thanks for visiting our Xfinity Forum! We appreciate you being a customer, and my team is here to help. For troubleshooting purposes, how are you trying to access your email? On the web portal [connect.xfinity.com] or by a third-party app?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_0kx9to Hey there! Are you still stugling with your access? We are here to help if you are.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi there user_nnike9! Thanks for reaching out through our community forums! To clarify, are you having issues accessing your emails through the Xfinity website on these devices, or through a third party email client like Outlook or Apple Mail?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_0kx9to
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3 Messages
25 days ago
how do I fix this problem?
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user_nnike9
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1 Message
2 days ago
I am having the same problem. Suddenly not coming through either on my phone or the computer.
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