tomk3212's profile

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9 Messages

Thursday, August 13th, 2026 5:59 PM

Emails Going to Trash Folder UNOPENED

Changed my Xfinity password yesterday in response to a phishing email that may have compromised my old password.  Now any new Comcast emails are going to my TRASH folder unopened.  I do NOT have any email filters in place on xfinity.com or on any 3rd  party email apps.

Any suggestions?

tomk3212

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2 hours ago

@tomk3212 

Changed my Xfinity password yesterday in response to a phishing email that may have compromised my old password.  Now any new Comcast emails are going to my TRASH folder unopened.  I do NOT have any email filters in place on xfinity.com or on any 3rd  party email apps.

Any suggestions?

tomk3212

Not sure that this will help but....

  • Clear your cache and cookies
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  • Reopen your browser and start a new session.

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9 Messages

@Again​ I'll try that tonight b4 I go to bed & see what happens with the usual morning batch of emails.  I'll also close down my MacBook & sign out of Outlook on it also.

BTW, I probably should've mentioned that I usually access my Comcast email on Apple devices; Outlook on my M1 MacBook Pro, Chrome for webmail on the same device.  I also have it set up on my iPhone 15 & iPad.

tomk3212

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