Emails being rejected

I have again been informed that emails coming into my comcast email are being rejected.

According to the email that I received: "We recently sent you an email that was returned as undeliverable."

What can I do to make this stop? I don't know what I am missing now?

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XfinityArmand

Official Employee

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1.9K Messages

5 months ago

Hello there @user_8s3qrz! Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum to voice your email concerns. We are so glad to hear from you and more than happy to ensure that your concerns are addressed. No worries! You have reached out to the right team to get things squared away for you. Is this a regular occurrence with sending emails or is this happening with just one email recipient?

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user_8s3qrz

7 Messages

@XfinityArmand not this is not the first time. It has happened over the years. Unfortunately, I don't know it is happening until a company or someone reaches out to us. The latest was from Target. But it also happened earlier this month with Godivia Chocolates, I was waiting on a confirmation email. I have also tried to send emails to this account from our gmail accounts and they get rejected. BUT the SPAM and junk mail gets through to my account and not always to the SPAM folder. Need some help in resolving this.

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5 months ago

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XfinityGabby

Official Employee

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1.5K Messages

Thank you for the clarification, @user_8s3qrz. Here is some email codes and troubleshooting steps you can try, let us know if that helped.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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5 months ago

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user_8s3qrz

Emails being rejected

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