Email

I have been unable to receive emails on 1 of my 4 devices following a password change. The other devices are okay. The non working iPhone has a imap.comcast.net as the incoming mail

Thanks for your reply. As I said in my email reply I’m afraid of messing up my working devices. All devices worked fine until a week ago. I think the solution requires someone knowledgeable about the plumbing of the Comcast network. 

The failing device is my wife’s phone and she is not here now. I will try your suggestion when she returns. Thanks 

I changed the server to mail.comcast.net. I still don’t receive emails but I no longer receive an error message.

Forgot to add, I did not change the password.😬

Just tried again and now get error message “The mail server “mail.comcast.net” is not responding…..

Received message “Cannot send mail..username or password …is incorrect “

I don’t know if this is relevant but the user name on the failing account is my email address while the username on the accounts is just the portion of my email address in front of the @ symbol.

You want me to change the password on the failing account?

XfinityChelseaB you have fixed my problem. Thank you very much. Thanks also to XfinityJorge for his help. Mailboxes now shows two Comcast accounts, the old one and the new one. Can I delete the old one?