Hey @user_hlzm5b, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email service. I would be more than happy to offer my assistance looking into this further for you.
I know having access to my email is super important with all the online accounts and services that are associated and linked to it. Would you be able to provide some more specific detail pertaining to your issue at hand?
Some things that may help would be to know if you are using a third-party email program or service to access your Xfinity Email. Do you receive any error codes or messages when attempting to access your Xfinity Email? Are you able to successfully access your email by going directly to our Xfinity Email Web Portal?
Please let us know at your next available convenience, so we can assist further and help you get access to your inbox.
MikeB39A
Problem Solver
•
609 Messages
19 days ago
Have you attempted to reset your password associated with your Xfinity ID that is connected to your Comcast email address?
You can reset your Xfinity ID password using xfinity.com/password.
You'll need to update that information within the 3rd party app you're using once that process confirms it is complete.
0
0
XfinityDemitrius
Official Employee
•
1.4K Messages
17 days ago
Hey @user_hlzm5b, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email service. I would be more than happy to offer my assistance looking into this further for you.
I know having access to my email is super important with all the online accounts and services that are associated and linked to it. Would you be able to provide some more specific detail pertaining to your issue at hand?
Some things that may help would be to know if you are using a third-party email program or service to access your Xfinity Email. Do you receive any error codes or messages when attempting to access your Xfinity Email? Are you able to successfully access your email by going directly to our Xfinity Email Web Portal?
Please let us know at your next available convenience, so we can assist further and help you get access to your inbox.
0
0