Congratulations on your marriage! 😀 To add an email address, sign in at xfinity.com under your Primary Account. Select the My Account link on the xfinity.com home page. In the Email Settings table, select Create Additional Email Accounts.
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Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message: Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityPeterH
Official Employee
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1.9K Messages
2 years ago
Congratulations on your marriage! 😀 To add an email address, sign in at xfinity.com under your Primary Account. Select the My Account link on the xfinity.com home page. In the Email Settings table, select Create Additional Email Accounts.
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EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the E-mail help section.
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Again
Expert
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31.5K Messages
2 years ago
@user_2a2815
Just an FYI, if you change the part of your email before the @comcast.net you will no longer receive emails at that address.
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user_33ecbd
1 Message
2 years ago
Cannot access my email
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