jhjh23's profile

Visitor

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1 Message

Monday, June 30th, 2025

Email won’t work with IPhone mail app

Last week we had to replace our modem which also resulted in a change in password to my Comcast email account. I have updated the password in my mail app settings, checked all the server information, cleared cache but it still doesn’t work. 

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Official Employee

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1.8K Messages

29 days ago

Hello jhjh23 are you accessing Xfinity email using a third-party application such as Outlook? Are you able to log in directly to our Xfinity Email site and gain access? 

 

Visitor

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1 Message

27 days ago

what was the resolution to this problem? my email is also not working on iphone mail app or on outlook. thank you.

Regular Visitor

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13 Messages

Mine on Samsung devices not working either. 

Official Employee

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1.7K Messages

Hi! @user_2fqs17 Thank you for reaching out on the Xfinity Community Forums. Please take a look at your settings by checking out Set up your Xfinity Email address with an email program andUpdate your Xfinity Email port settings

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