New Poster
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42 Messages
Email transition
Another scam? July is already passed but just received today. Sorry, I cannot get rid of the box.
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🔴 Security & Privacy Enhancements for Your Comcast Mailbox
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Dear User,
We recently informed you about upcoming changes to our Terms of Service, Security Policy, and Privacy Policy. As part of these improvements, legacy versions of the Comcast/Xfinity Mail platform were retired on July 17, 2026.
Please review and acknowledge the updated terms by selecting the link below..
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Community Best Answer
BruceW
Gold Problem Solver
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27.6K Messages
3 hours ago
The link leads to a scammer phishing site which asks you to enter your login information, and might also ask for financial info. "Update" emails that have any sort of "do this or lose your access" demand are almost always scams.
Do not click!
If possible, check email that claims to be from Comcast/Xfinity with their Connect webmail site at https://connect.xfinity.com/ and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report a spam email sent to my Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
"Conversion to Yahoo" messages look like the example in https://forums.xfinity.com/conversations/email/68e5cc7e19d01b57e46b0864?commentId=68e64c7119d01b57e46df868 and appear when you log in to https://connect.xfinity.com/. Also see https://www.xfinity.com/support/articles/yahoo-email-migration-overview and https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html.
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Community Best Answer
XfinitySeth
Official Employee
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1.4K Messages
1 hour ago
Hello @JR63 👋 I know how prevalent scam and phishing emails are nowadays, so your concerns are valid! The email you outlined certainly doesn't sound like the kind of lanaguage we'd use oursleves, so anytime you feel as though you've received an email that is a scam or phishing attempt, we highly encourage you to report it directly to our Customer Security Assurance team for further review at internetsecurity.xfinity.com/help/report-abuse 👍
I also encourage you to visit the FTC webpage on Scams as it's chalked with lots of awesome information to further protect yourself against information pirates in the future!
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EG
Expert
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119.8K Messages
3 hours ago
Concern moved here to the E-mail help section.
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