JR63's profile

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25 Messages

Wednesday, April 15th, 2026 10:07 PM

Closed

Email transition

Received this today. I believe it is not legit. 

MyXfinityEmail®

Dear User,
This is an important reminder for you..

We will be discontinuing the old version of your email account on  April 15th, 2026   . To avoid losing access to your email, please upgrade to the latest version as soon as possible.

[Edited: "Possible malicious link"]

and ensure uninterrupted service.

Please do not reply to this message. This email address is not monitored, and responses will not be received.

can someone verify?  Thanks. 

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Accepted Solution

Official Employee

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2.6K Messages

8 hours ago

Hey @JR63, Thank you for visiting our official Xfinity Forums Community support page. The email definitely does not look like it is from us. If you still have access to your Xfinity Email, we recommend visiting our 'What does the Xfinity logo next to an email message mean?' support page to easily help and identify official Xfinity email communications from us. We also recommend visiting our 'What is phishing?' support page and practice good email practices. 

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