New Poster
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14 Messages
Email Suspension
Received this email but want to verify it is a scam.
Your recent email are pending, because your account is missing some information we need to collect to comply with our terms. If you do not
confirm your account will be lost all our service.
To restore normal received/delivery email please take a moment this is only takes under 5 minutes:
Help Support Team
Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits
Thanks.
Accepted Solution
BruceW
Gold Problem Solver
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26.9K Messages
4 hours ago
That looks like a scam. Not even Comcast/Xfinity is so incompetent as to stick words together in such an awkward way. "Update" emails that have any sort of "click here or lose your access" demand are almost always scams.
Do not click!
Check email that claims to be from Comcast/Xfinity with their Connect webmail (https://connect.xfinity.com/) and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
If you are wondering about "conversion to Yahoo" messages, legitimate ones look like the example in https://forums.xfinity.com/conversations/email/68e5cc7e19d01b57e46b0864?commentId=68e64c7119d01b57e46df868 and appear when you log in to https://connect.xfinity.com/. Also see https://www.xfinity.com/support/articles/yahoo-email-migration-overview and https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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