Visitor

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4 Messages

09/06/2026 5:46 PM

email Stop working

How do I recover my email

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Visitor

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4 Messages

1 day ago

Please help me get my email back I need to the ones that I saved

Official Employee

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2.4K Messages

Hey @user_gqf6z0 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your email. I would be more than happy to offer my assistance looking into this further for you. Are you getting an error message when trying to log in? Has the email disappeared? Can you give us a few more details as to what is going on?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Expert

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120.7K Messages

1 day ago

Concern moved here to the E-mail help section.

Visitor

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4 Messages

2 hours ago

My email was down a couple months ago I got a real person on the phone and they fix but for the last three weeks I haven't received any email and I cannot log into my Do I have to get phone provider or Internet provider for this to work or you can just leave me hanging

Official Employee

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1.5K Messages

Can you share what error you're seeing when trying to log in at connect.xfinity.com?

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