email spam

Thank you for reaching out to us here @WC5. The best option I have found for setting up any email filter is to: 

1. Sign in to Xfinity Email using your Xfinity ID and password.
2. Click the Gear icon on the top-right of the navigation bar, then click Email Settings.
3. Select Filter Rules under Mail, and then select Add new rule.
4. Enter a name for the filter in the Rule name field
5. Click Add condition to choose the criteria you want to filter.
6. Click Contains to select the parameters of the filter. Check that the logic used is correct.
7. Fill in the word or phrase you want to filter.
8. Under Actions, click Add action. Choose what you want to happen to the applicable email(s).
9. A single filter can have multiple conditions and actions for how a message will be classified. Be sure that the logic is consistent for the outcome you want, and that the conditions and actions do not contradict.
10. Click the trash icon to delete a filter Condition or Action.
11. Click Save to save your filter.
12. Back at the Mail Filter Rules page, you can also choose Edit to modify the filter rules or Disable to turn off the filter. Click the trash icon to delete the filter.
13.  

Thanks for the reply but I have done all the steps you listed but still receive emails from any sender@outlook.com.  I have tried using  *@outlook.com in the "from" condition as well as just "outlook.com". I'm trying to discard all emails from any sender using outlook.com.  I need to know how this could be done specifically using the xfinity filter rules.

... How can I filter all senders from  outlook.com to be discarded?

Elsewhere I have written:

If the message "From:" line contains the domain name, a filter condition like

    Sender/From    Contains   dominos.com

should catch it. If that domain appears in a different header, you need to use a different condition. Also, if the rule has multiple conditions, you probably want to set the rule to "Apply if any" rather than "Apply if all".

And:

Are the messages arriving in the Inbox or in the Spam folder? Filters defined in "Connect" only work on messages delivered to the Inbox, and only as messages are being delivered.

If you have more than one filter for a domain, is "Process subsequent rules" set for the preceding rules?

Does that help you at all?

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@XfinityKei wrote: "... Have you tried increasing your spam protection from low to high? ..."

How might the poster do that? I know of no such setting in Comcast/Xfinity mail. "Spam Filtering" is either on ("Automatically move spam") or off ("Override Security Filters"):

        (gear icon) / Email Settings / Mail / Advanced Settings / Spam Filtering

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.