NONAMER123's profile

New Poster

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14 Messages

Wednesday, February 23rd, 2022 5:01 PM

Closed

EMAIL SPAM FILTER

Xfinity's spam filter is pretty bad.  It is constantly letting through spam messages, despite my settings.  I also have filters to try to weed out the messages that the spam filter does not catch. 

Question: Is there a way to filter out messages where I am bcc'd? Many of the spam messages I get list me on the BCC line. 

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Accepted Solution

Gold Problem Solver

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26.1K Messages

3 years ago

... Is there a way to filter out messages where I am bcc'd? ...

Sure. The mere presence of a BCC line in a received email means either the sender or the sender's ISP is incompetent, or one or both of them are up to no good. No legitimate email should ever include a BCC line.

Consider a filter like:

    Condition:    Header    Name    BCC    Exists

      Action:       Move to folder    Spam

New Poster

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14 Messages

Is this set up correctly?  To your point, I can't test this on my own. 

(edited)

New Poster

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14 Messages

so i guess to your point, I can't test this, since when I send myself an email where I am bcc'd,  there is no bcc line, which is how it should be. I'll have to wait and see if this catches spam. 

Gold Problem Solver

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26.1K Messages

3 years ago

Is this set up correctly? ...

That looks fine. And I can't think of any way to test it except, as you say, wait to see if it catches a message with a BCC line.

New Poster

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3 Messages

3 years ago

I have turned off Comcast spam filters and use my desktop client, Thunderbird.  Guess what?  Comcast randomly puts legitimate email in the spam folder.Their only strong point is internet speed.  Their email is a joke and I have been transitioning everything over to G mail, especially the important stuff.   I also routinely get  emails sent to my Comcast account 24 hours after they have been sent   The most infuriating thing is when you call a live agent and you can tell even though they are speaking what they call english, they don't have a clue as to what you are talking about.  Then just like that they restart your modem.  Pretty much the same on live chat, except they get upset with you when they restart the modem and you get disconnected !!!

Official Employee

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1.4K Messages

@mtshop2016. I appreciate your time working on it and I would be happy to put in a ticket and see where it gets us. I will have some questions as the ticket will ask me some details. Let me know if you would like to do that. 

I no longer work for Comcast.

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