Visitor

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1 Message

Thursday, May 15th, 2025

email sign in

Can't sign in to my email. This started yesterday.

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Official Employee

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308 Messages

4 months ago

Hello @user_qz7hvu
Thank you for bringing your issue to our community forums. I understand the importance of having access to your email at all times, especially when those Memorial Day promotional offers will start coming through here pretty soon. How do you typically log in to your comcast.net email? I like to use the link in this article here How to sign in to your Xfinity Email account., the link should take you to this page Comcast.net Sign-in.

Please let me know if this helps or if you are running into any errors in particular. 😃

Visitor

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1 Message

1 month ago

can't sign in to my email except on my laptop.  I can't sign in to two other emails.  I  can't get any of them on my ipad.  That happened a couple of monts. ago.  Can you help or should i go to the geek squad?

[Edited: "Personal Information"]

(edited)

Official Employee

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1.6K Messages

 

trouthunter Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

25 days ago

Did not receive my order - help - my phone number that was used [Edited: "Personal Information"]

(edited)

Official Employee

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2.3K Messages

user_ru0bs2 You had set up an order on the website for a service, product or both? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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